There are at least two ways to tell a story. I could take you through the process, the tension, the fears, the resolution, the relief, the chagrin, and the therapeutic action, or I can start with the conclusion and then tell you the story. I’ve chosen the latter. Where does the pride come in? Mine. I thought I was perfectly immune to any kind of scam. Not only am I smart enough not to respond to e-mails from Nigeria, I thought I knew all the possibilities. I know I should never send money to a cause I haven’t initiated or explored fully, especially if I’m asked to do it in a hurry. Daily I check my accounts to be sure nothing weird is happening. I’ve had clients with whom I’ve sympathized when they’ve sent money off for the prize that never came or got caught in other scams. I do lots of things to protect myself, not all of which I’ll report here because I now know there are really bright people ready to turn anything into a plan.
I also want to say up front that, while all this was going on, my grandson Erik was innocently going about his daily business, oblivious to the way he and his voice were being used. And I want to express my high regard for the talent, creativity, and skill of the scammers. Boy! Were they good!
Grandparents among you, please take notice. My cousin in Florida tells me (Now she tells me!) there are warnings all over Florida about this scam, Florida being a great location to catch caring grandparents. I guess the scammers are now targeting wider and less informed territory.
Personally I am hurt. I’ve spent the summer being very careful so I could save for next summer’s vacation and I was just about there. But that’s all that’s lost. I can still pay my mortgage, enjoy my concerts and plays, give to the causes I care about. In other words, it’s not very bad. I’m mildly chagrined, but as the story unfolds, you’ll see how convinced I was that I was talking to Erik. So, on with what I’ve learned.
When I agree to keep a secret, my mind clamps down on it and imprisons it in a special place. Given my career, I think I’m especially susceptible to that. I’m also pretty good at not agreeing to keep a secret until I’m sure I want to and can. But when my grandson, in stress, asks me to keep a secret, I’m quick to agree. First step in the scam, of course. Don’t tell anyone.
What else have I learned? (1) Good people try to intervene when they suspect something may be wrong. (2) Western Union is the one untraceable way to send money. (3) An American accent calling from the police department in Canada should raise suspicions. (4) Essential to a good scam is lots of realistic detail; (5) the scammers could have been right next door to me, ‘cause phones can be rigged easily to appear to be coming from almost anywhere; (6) We hear what we expect to hear; (7) For a couple of reasons I think they were targeting me specifically, or at least my town of Chaska; (7) But here’s the clincher which I learned from my military friend who was once connected with the CIA, people can be, and are, trained to pick up someone’s speech patterns. It takes a short time for talented people, and it’s useful in the job they do. (As I said to my cousin, “Hmm, do you suppose my scammer was once trained with my tax money?)
My immediate reaction once I knew I’d been scammed and Erik was safe was to follow basic therapeutic principles and look for a way to get control of the situation. The money’s gone, but I could still look for a way to follow my former husband’s advice, “Turn a defeat into a victory,” or the saw “When you’re given lemons, make lemonade.” So I sent off a note to a local TV channel offering my story. They haven’t responded, but here I am hoping you’ll hear it to good purpose.
On Friday morning at about 9:30 a.m. I answered a call from a number I didn’t recognize.
Hi Grandma,
Erik, Hi. How are you? [Can’t you just imagine the victory signal in the hotel room? They had me.]
I’m OK Grandma, but – well – can you promise not to tell anyone for now?
Sure. What can I do for you?
Well, Grandma, Craig’s grandfather died suddenly a couple of weeks ago, and he loved his cabin in Canada, so the family came here to leave his ashes. Craig asked me to come, and yesterday, after everything was done, we found a nice fishing spot – kind of isolated and really nice. There were a couple of other guys there too and we got to talking. They seemed really nice, so we invited them to come back with us for a barbecue. On the way there, we got stopped for a broken taillight that Craig didn’t know was broken. The two guys in the back freaked out and the police made us all get out of the car. It turns out those two guys are known drug dealers, and one of them had slipped his stash under my seat. So they arrested us all. They charged us with using, dealing, and intent to transport over the border. So now they’re going to keep us here until the trial unless I can come up with bail. Grandma, I can pay you back tomorrow if you could just send it for now so I can get out of this place. I don’t want to spend another night in this box, and this is my only phone call. Craig’s grandmother has already bailed him out.
How much is bail?
$5,220
Oh my God! I haven’t got that kind of money!
That’s OK Grandma, if you can’t do it.
Of course I can find it! How do I get it to you?
I’ll let the officer tell you.
Officer John Bannon gets on to tell me that Craig and Erik both tested clean for drugs, though the other two didn’t. Then he explains to me what to do. I need to get cash and send it via Western Union to someone named Williams Prince in Miami, Florida. Sgt. Bannon emphasizes the “s” on the end of William. [ohmygod, looking back, isn’t that a suspicious name? Sure. Everything is clear once you know what’s going on.] He’s the person who handles bonding for U.S. Citizens, he tells me.
“Come on, I said, “You must know they aren’t guilty.” And Officer Bannon says, “If it were up to me, I’d let them go, but you know… “
Do I really need to leave home to do this? I have a client coming at 11:00. Can’t I just give you my credit card number? [Oh Mona. Were you ever hooked or what!?] Fortunately he declined that offer.
“It may not take that long,” says Sgt. Bannon. “Where do you live?” I tell him I’m in Chaska, MN. “Let me look it up on the web,” he says. “There’s one right there in Chaska at County Market. And let me know when you’ve sent it so we can let the bondsman be on the lookout for it. And be sure to keep track of the fee for sending it, because we’ll reimburse it.”
Yes, but my bank is in Excelsior. Isn’t there a Western Union there? He asks me to spell “Excelsior” and takes time to “look it up on the web” and tell me there isn’t a Western Union there. [See why I think Chaska was targeted?]
Now I’ll shorten the tale into a narrative. I called my client and asked her to postpone until Monday because of a family emergency. She kindly agreed. I went to the bank where dear Beckie asked me “Are you sure this isn’t a scam.?” I was sure. I had been talking to my grandson (but of course I didn’t tell her – sworn to secrecy, you know.) I asked the teller to look up on the web and see whether there is a Western Union in Excelsior. “Yes, there’s one at TCF bank,” she said, looking at the web. [I know, I know. I know. Why didn’t I catch on then? But I had been talking to Erik!] At TCF bank I learned they had given up the Western Union desk, so I found the County Market in Chaska.
At County Market I left the Western Union order on the order phone and gave the guy the money. “Are you sure this isn’t a scam?” he asks. Of course I’m sure. I’ve been talking to Erik. Once that’s done, I call the phone number I’d been given where a guy answers “Niagara Police.” I ask to speak to Sgt. John Bannon. The 'officer who answered' gets him on the phone, asking what the fee was for Western Union so they can reimburse me. I’ll be getting the check in about two weeks, he says. He tells me they’ll call me when Erik is released. The time goes deep into the afternoon and I’m about to go off with Doug, so I call the number again and the “Niagara Police” answer. “We’re processing it,” he tells me. It will probably get to be midnight or so. “Is Erik going to need a lawyer” I ask? “I don’t think so,” he says. “The charges will probably be dropped.” You can call anytime, though you might get a different officer tomorrow. "Tell Erik I’m going to be with Uncle Doug. Is it OK to tell him?” ‘Officer Bannon’ turns to ‘Erik” who says “No. I’d rather wait until I can explain it to the family tomorrow.” [Something about this is weird. The kids never keep anything from Doug. Is he really that embarrassed?]
Off I went with Doug. No phone call, and no phone call in the morning. Finally I called the number for the ‘Niagara Police” and got a recording in French, followed by an English translation, that no one is answering at that number. Getting scared for Erik’s safety I leave him a message on his cell phone. “Where are you?” and I check the web for reverse phone numbers. There is no one attached to the number of the “Niagara Police.” I call 911. “It’s a scam,” I’m told. “I’ll send an officer to talk to you.” Now I was really scared for Erik. I had been talking to him. Had they kidnapped him? Just as the cop arrived, Erik called. “What do you mean where am I? I’m in Philadelphia, of course.” When I told him the story, he said “I don’t even know a Craig.” I was so relieved Erik was safe. Money is only money.
And there you have it. Erik’s safe, and I’ve learned a lot. Oh, by the way, when I was believing the story of being stopped by the cops, I thought what a great way for smugglers to get their stuff across the border, hiding it in the car of the innocent and letting colleagues on the other side fetch it.