Monday, January 5, 2009

Travel Woes and Pleasures

I have taken it as a personal affront that Northwest merged with Delta. I think I can understand the need to charge for luggage, but the rest of it was not so great.  Back in the old days when I purchased a flight through Northwest all I had to do was click on the link they sent to my e-mail 24 hours before flight time and, with no problem, I could check my seat assignment and check in. Not so this December 16. It took me an hour finally to get the Delta confirmation number which was different from the one I'd received from Northwest. Part of the problem was that they insisted my first name is not "Mona." It turns out my first name was "Monagms." Now just try to pronounce that. The lovely man at the curbside check-in tried, with a smile. Of course, it was an amalgam of "Mona," plus the middle initial "G" plus my "title" - Ms. Sometimes when I'm required, against my will, to give a title, I'll use Dr., but I certainly don't want anyone in a medical emergency on the plane to think I can help. Maybe someone can explain to me why I can't just be Mona G. Affinito. Oh well.

I won't go into more detail -- boring. Suffice it to say that there was no "uniformed representative at the end of the jetway" as promised, and making connections was -- shall we say -- not terribly successful. Those reps I did find were hassled, overworked, and -- understandably -- cranky. Twice my luggage trailed me by a day, and once I stayed overnight in Atlanta at Days Inn. (Well, that was a computer problem at Atlanta airport.) But here's the good part: I met Ed (A real southern gentleman who hadn't lost his manners, though he had lost his accent) and Ankie, trying to get back home to Amsterdam. Days Inn provided their van to drive us to "Joe's" where we enjoyed a bottle of wine, purchased, chosen, and served by Ed, as well as a first course of Calamari. The burgers were dutch treat, and the company delightful. I didn't get more detailed information about Ed and Ankie, but I did give them my card, asking that they look for Mrs. Job. To Ed and Ankie, if you do happen to see this, please let me know. You were such a pleasure in an island of annoyance.

I want also to say that the passengers were, though tired and frustrated, a really patient lot. And my return trip from Portland, Maine to Minneapolis was a delight, thanks to the very pleasant Northwest agent who lengthened the time spent at the Detroit airport between legs of the flight. And I do love the tunnel there.

Oh, by the way. Delta still served peanuts and pretzels.

Williamsburg was a great Christmas experience with family, and Portland was a wonderful place to welcome in the New Year with friends from (gulp) as far back as 1947.

All in all, TGIJ. January and February, cold and snowy as they are, provide a great opportunity to settle in and catch up -- or even get projects going.

1 comment:

Alex said...

dear Mona, thank you so much for keeping my mom (Ankie) such lovely company while delayed in Atlanta ! She had a great time !!!

www.teamcollado.blogspot.com

Alexandra