"OK,
I’ll just post your original email:
“ -----Original Message-----
From: Mona [mailto:forgivenessoptions@earthlink.net]
Sent: Friday, October 28, 2011 6:39 AM
Subject: Double order
Identified as customer ID 5017, I have a receipt for order #9045,
dated 10:06 am, 10/20/2011 for the total amount of $23.43.
I have received notice, however, that two orders have been sent, the
other one numbered 9044. Also, my American Express Account has been
charged twice.
This is a surprise gift to the addressee and, unfortunately, you've
already shipped it. But I don't want to pay double what I planned, and
I don't want to burden them with a trip to return it. I'll notify my
American Express account to withhold payment on the second shipment.
Perhaps you can send Mr. MacGregor a self addressed envelope with
which to return the other one.
Please get back to me on how to handle this.
Thanks,
Mona Gustafson Affinito”
Our response will be posted as well. Perhaps the next time you wish to “socialize” some correspondence, you will show your friends the complete dialog."
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